Privacy Policy

1Introduction

Tiger777 ("we", "us", "our", or "the Platform") takes the privacy of its users seriously. This Privacy Policy sets out in clear, plain terms how Tiger777 collects, uses, stores, protects, and where necessary shares, the personal data of individuals ("you", "User", "Member", or "Player") who access or use the Tiger777 website at tiger777.cam and all associated services.

This Privacy Policy is issued in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA) and reflects internationally recognised data protection principles. By registering an account, making a deposit, or otherwise using any feature of the Tiger777 Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

Tiger777 operates as an online sports betting, live casino, and gaming platform serving members across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other regions. This Policy applies to all data collected from persons accessing the Platform regardless of the device or browser used.

2Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information that identifies or can be used to identify a living individual, whether directly or in combination with other data. This includes name, identity card number, email address, phone number, payment details, and IP address.
• "Processing" — any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, and destruction.
• "Data Controller" — Tiger777, the entity that determines the purposes and means by which personal data is processed.
• "Data Processor" — any third party engaged by Tiger777 to process personal data on its behalf (e.g. payment gateway providers, fraud detection services).
• "PDPA" — the Malaysian Personal Data Protection Act 2010, which governs the processing of personal data in commercial transactions in Malaysia.
• "Cookies" — small data files stored on your device by a web browser, used to remember preferences, maintain session state, and support analytics functions.
• "KYC" — Know Your Customer: the identity verification process required under anti-money laundering obligations and responsible gambling compliance.
• "Consent" — a freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for stated purposes.

3Data We Collect

Tiger777 collects personal data through several channels. The categories of data collected, and the circumstances in which they are obtained, are described below.

3.1 Data You Provide Directly

• Registration Data: Full legal name, date of birth, residential address (including city and postcode), email address, phone number, and preferred currency (MYR).
• Identity Verification (KYC) Documents: Copies of your Malaysian identity card (MyKad), driver's licence, or passport; proof of residential address such as utility bills or bank statements; and selfie photographs submitted for age and identity verification.
• Payment Data: Deposit and withdrawal transaction records, payment method identifiers (e-wallet account numbers, bank account identifiers), and transaction reference numbers. Tiger777 does not store full payment card numbers on its servers.
• Support Communications: The content of live chat conversations, email correspondence, and any attachments submitted to our support team.

3.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, features accessed, betting history, session duration, and navigation patterns within the Platform.
• Cookie Data: Preference cookies, session tokens, and analytics identifiers as described in Section 8.
• Location Data: General geographic location derived from your IP address, used for compliance, fraud detection, and jurisdiction verification purposes.

3.3 Data Collected from Third Parties

Tiger777 may receive personal data from third-party sources including:

• Payment processors and financial institutions, to verify transaction authenticity.
• Identity verification service providers, for KYC compliance.
• Fraud detection and anti-money laundering (AML) screening services.
• Publicly available databases used for sanctions and politically exposed persons (PEP) screening.

4How We Use Your Data

Tiger777 processes your personal data for the following purposes:

• Account Management: Creating, maintaining, and securing your Tiger777 Member Account; verifying your identity during registration and KYC; and resetting login credentials upon verified request.
• Service Delivery: Processing deposits and withdrawals, settling bets and gaming outcomes, and enabling access to sports betting, live casino, and slot game features.
• Regulatory Compliance: Fulfilling obligations under applicable anti-money laundering (AML) legislation, age verification requirements (21+ policy), responsible gambling regulations, and financial reporting requirements.
• Fraud Prevention & Security: Detecting and investigating suspected fraud, money laundering, collusion, bonus abuse, or other prohibited activities as defined in our Terms & Conditions.
• Customer Support: Responding to queries, resolving disputes, processing complaints, and providing live chat and email assistance in English, Bahasa Melayu, and Mandarin.
• Responsible Gambling: Monitoring account activity for signs of problem gambling behaviour; administering self-exclusion requests, deposit limits, and cooling-off periods.
• Platform Improvement: Analysing aggregated, anonymised usage patterns to improve the user interface, game catalogue, payment flow, and overall platform experience.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to Members who have opted in to receive such communications. Members may withdraw consent at any time.

5Legal Basis for Processing

Tiger777 processes your personal data on the following legal grounds as recognised under the Malaysian Personal Data Protection Act 2010 and applicable international data protection standards:

• Contractual Necessity: Processing is necessary to perform the contract between Tiger777 and you as a Member — including operating your Account, processing bets, and facilitating payments.
• Legal Obligation: Certain processing activities (KYC, AML compliance, age verification, record-keeping) are mandatory under applicable law and cannot be waived.
• Legitimate Interests: Tiger777 processes certain technical and behavioural data on the basis of its legitimate interest in maintaining platform security, preventing fraud, improving service quality, and operating a safe gambling environment.
• Consent: Where processing is not required by contract or law, Tiger777 relies on your explicit consent — particularly for marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

6Data Sharing & Disclosure

Tiger777 does not sell, rent, or trade your personal data to third parties for their own commercial use. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:

• Payment Processors: Transaction data is shared with payment service providers including e-wallet operators (Touch 'n Go eWallet, Boost, GrabPay), banking partners (Maybank, CIMB, Public Bank, Hong Leong, RHB), and cryptocurrency network processors, solely to facilitate deposits and withdrawals.
• Identity Verification Providers: KYC document data is shared with accredited identity verification service providers engaged to validate the authenticity of submitted documents.
• Fraud and AML Screening Services: Transaction data and identity data may be cross-referenced against fraud databases and sanctions screening services to detect and prevent financial crime.
• Legal and Regulatory Authorities: Tiger777 will disclose personal data to competent authorities, courts, or law enforcement agencies where required by law or a valid legal order.
• Professional Advisers: Legal, accounting, and compliance advisers engaged by Tiger777 may access personal data strictly within the scope of their professional mandate and are bound by confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all assets, personal data held by Tiger777 may be transferred to the acquiring entity, subject to equivalent privacy protections.

7Data Retention

Tiger777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by applicable law:

• Active Account Data: Retained for the duration of your Account's active status plus a minimum post-closure period required for financial record-keeping and AML compliance.
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years in compliance with standard financial record-keeping requirements applicable to online payment businesses operating in Malaysia.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following Account closure, as required by anti-money laundering obligations.
• Support Correspondence: Live chat logs and email records related to dispute resolution are retained for a minimum of two (2) years.
• Marketing Preferences: Records of consent and opt-out preferences are retained indefinitely to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with Tiger777's data disposal procedures.

8Cookies & Tracking Technologies

Tiger777 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session, remember your preferences, and support analytics functions. The categories of cookies used are described below:

You may manage cookie preferences through your browser settings. Note that disabling essential cookies may impair your ability to log in or access certain Platform features. Tiger777 does not use third-party advertising cookies or sell cookie data to external parties.

9Data Security

Tiger777 employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• TLS/SSL Encryption: All data transmitted between your browser and Tiger777's servers is encrypted using Transport Layer Security (TLS) protocols. The padlock icon in your browser confirms an active secure connection.
• Data Encryption at Rest: Sensitive personal data and payment records stored in our databases are encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data within Tiger777's operational systems is restricted to authorised personnel on a strict need-to-know basis. All access events are logged and auditable.
• Two-Factor Authentication: Account access may be further secured through two-factor authentication options available to Members.
• Regular Security Testing: Tiger777's platform infrastructure undergoes periodic security assessments and vulnerability testing.

10Your Rights

As a data subject under the Malaysian Personal Data Protection Act 2010 (PDPA), you are entitled to the following rights in respect of your personal data held by Tiger777:

To exercise any of the rights listed above, please contact Tiger777's data protection team via the support channels described in Section 14. We will endeavour to respond to all rights requests within thirty (30) days. In complex cases, this period may be extended, with written notification provided to you explaining the reason for the extension.

Please note that certain rights may be limited where processing is required to fulfil a legal obligation, prevent fraud, or meet contractual obligations that you have entered into with Tiger777.

11Minors & Age Policy

Tiger777 strictly prohibits the use of its Platform by individuals under the age of twenty-one (21). Tiger777 does not knowingly collect personal data from minors. If Tiger777 becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental consent, that data will be deleted immediately and the associated Account suspended.

Age verification is a mandatory component of the KYC process for all Members. Submission of false age information constitutes a material breach of Tiger777's Terms & Conditions and may result in permanent Account closure and forfeiture of any associated funds.

12International Data Transfers

Tiger777's primary operations and data storage infrastructure are oriented towards serving the Malaysian market. In some circumstances, personal data may be processed by or shared with Data Processors whose systems are located outside Malaysia — for example, international payment networks, cloud infrastructure providers, or KYC verification services.

Where such transfers occur, Tiger777 takes reasonable steps to ensure that receiving parties maintain data protection standards substantially equivalent to those applicable in Malaysia. This may include contractual data processing agreements, standard contractual clauses, or reliance on adequacy decisions where applicable.

13Policy Amendments

Tiger777 reserves the right to revise this Privacy Policy at any time. When material changes are made, we will notify registered Members via email notification and/or a prominent notice on the Platform, prior to the change taking effect. The updated Privacy Policy will display a revised effective date at the top of this page.

Your continued use of the Tiger777 Platform following notification of any change to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Privacy Policy, you must discontinue use of the Platform and may request Account closure in accordance with the process described in our Terms & Conditions.

14Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or Tiger777's data protection practices, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the Tiger777 Platform. Average response time: 3–5 minutes. Support is available in English, Bahasa Melayu, and Mandarin.
• Email: [email protected] — please use the subject line "Privacy Request" for data-related enquiries.
• Response Commitment: Tiger777 will acknowledge all privacy-related enquiries within 5 business days and aim to fully resolve requests within 30 days.